Returns & Exchanges
At BN3TH, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unworn items in their original packaging. Please note that for hygiene reasons, underwear must be unopened and in its original state to qualify for a return or exchange.
Start Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Choose Your Option
Select whether you would like a full refund to your original payment method or an exchange for a different size, color, or style.
Print and Pack
Download and print your prepaid shipping label, then securely pack your items in their original BN3TH packaging to ensure they arrive safely.
Ship and Track
Drop off your package at the designated carrier location; once we receive and inspect your items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing